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Resolving Error Code 0x8024401c: Unidentified Issue with Windows Update on Windows Server 2019

To address the error code 0x8024401c on Windows Server 2019, you might consider these approaches:

  1. Verify internet connectivity: Confirm that your server has a stable internet connection without disruptions.
  2. Restart the Windows Update service: Navigate to the Services application, find the Windows Update service, right-click it, and choose Restart.
  3. Utilise the Windows Update troubleshooter: Access the Settings application, proceed to Update & Security > Troubleshoot, select Windows Update, and initiate the troubleshooter.
  4. Clear the Windows Update cache: Launch the Command Prompt with administrative privileges and execute the following commands:
  5. net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
  6. Disable external antivirus programs: Temporarily deactivate any non-Microsoft antivirus programs and try the update process again.
  7. Inspect for corrupted system files: Open the Command Prompt as an administrator and execute:
  8. sfc /scannow

    This command will search for and potentially fix corrupted system files on your server.

  9. Consider a system restore: If the previous solutions fail, a system restore to an earlier date when updates functioned properly might be necessary.

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