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How to Resolve Error Code 0x800f0923: Windows Couldn't Install Updates on Windows Server 2012 R2

To address error code 0x800f0923 during updates on Windows Server 2012 R2, consider these troubleshooting steps:

  1. Ensure all existing updates are installed: Navigate to Settings > Update & Security > Windows Update and select Check for updates. If updates are available, install them before attempting new updates.
  2. Temporarily disable antivirus: Interference from antivirus software may block update installations. Disable your antivirus software briefly and try updating again.
  3. Utilize the built-in troubleshooter: Windows Server 2012 R2 includes a troubleshooter that can diagnose and resolve update issues. Access it via Settings > Update & Security > Troubleshoot > Windows Update and execute the troubleshooter.
  4. Reset Windows Update components: If troubleshooting doesn’t resolve the problem, resetting the Windows Update components might help. Open a command prompt with elevated rights and execute the following:
  5.  net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    Attempt the updates again after these commands.

  6. Try a clean boot: If the issue persists, initiating a clean boot may isolate the problem. Perform the following steps:

  7. a. Press Windows key + R to open the Run dialog.
    b. Enter msconfig and hit Enter.
    c. In the System Configuration, click the Services tab.
    d. Tick Hide all Microsoft services.
    e. Select Disable all.
    f. Navigate to the Startup tab.
    g. Choose Open Task Manager.
    h. Disable all listed startup programs in Task Manager.
    i. Close Task Manager and click OK in System Configuration.
    j. Restart your PC and attempt the update installation again.

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