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Troubleshooting Error 0x800b0109: Certificate Chain Issues on Windows Server 2003

To address the error code 0x800b0109, follow these essential steps:

  1. Renew the Root Certificates: Navigate to the Microsoft website and secure the most recent Root Certificates update. Implement these on your server and initiate a restart.
  2. Verify the Date and Time: Confirm that your server's date and time are accurately set. If discrepancies are found, rectify them and reboot the server.
  3. Examine the Certificate Chain: Scrutinize the certificate chain to confirm that each certificate is valid and trusted. Should you find any that are not, exclude them and restart the server.
  4. Temporarily Disable SSL Verification: If SSL is in operation, consider deactivating SSL verification to determine if the problem is resolved. Should this be effective, you might need to refresh your SSL certificate or seek assistance from the certificate provider.
  5. Inspect the Firewall: Make sure the firewall isn’t obstructing your server’s connectivity. If it is, configure an exception for your server and proceed with a restart.

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