How to settle error code 0x80240031: Windows update encountered an unknown error in Windows 8
Here are a few methods to address the error code 0x80240031:
- Reboot your PC: Often, a simple reboot can fix the problem.
- Use the Windows Update troubleshooter: Windows includes a troubleshooter that can detect and solve issues with Windows Update. Navigate to Settings > Update & Security > Troubleshoot > Windows Update to run it.
- Verify your internet connection: Ensure your PC is connected to the internet and the connection is stable. If you're on Wi-Fi, try using an Ethernet cable to connect directly to your router.
- Turn off your antivirus software: At times, antivirus programs can block Windows Update. Temporarily disable your antivirus to check if it resolves the issue.
- Clear the Windows Update cache: Corrupted cache files can cause Windows Update problems. Open Command Prompt as an administrator and execute these commands:
- Reset Windows Update components: If previous methods don't work, reset the Windows Update components. Open Command Prompt as an administrator and enter these commands:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
wuauclt.exe /updatenow
After following these steps, try running Windows Update again to check if the issue is fixed.