How to resolve the error code 0x80240031: Windows Update failure in Windows 8.1
Here are several methods to resolve the error code 0x80240031 in Windows 8.1:
- Restart your PC: Often, a basic restart can resolve the problem.
- Check your internet connection: Ensure your internet connection is stable and functioning correctly.
- Use the Windows Update troubleshooter: Windows has a built-in tool to help diagnose and fix issues with Windows Update. To run the troubleshooter, navigate to Control Panel > Troubleshooting > System and Security > Fix problems with Windows Update.
- Clear the Windows Update cache: At times, the Windows Update cache can get corrupted, causing update problems. To clear the cache, open Command Prompt as an administrator and enter the following commands:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver - Disable antivirus software: Sometimes, antivirus programs can interfere with Windows Update. Try temporarily disabling your antivirus software to see if it resolves the issue.
- Manually download and install the update: If none of the above steps work, you can manually download and install the update from the Microsoft website.