Resolving Error 0x80070002 When Installing Office 2021

Here are some steps you can follow to resolve error code 0x80070002 during the Office 2021 setup:

1. Verify your internet connection: Ensure you have a reliable internet connection without any interruptions during the setup process.
2. Turn off antivirus software: Antivirus programs can sometimes disrupt the setup process. Try turning off your antivirus temporarily to see if it solves the problem.
3. Clear the Windows Update cache: Sometimes, clearing the Windows Update cache can fix error code 0x80070002. To do this, follow these instructions:
   • Press the Windows key + R to open the Run dialog.
   • Type 'services.msc' and press Enter.
   • Find the Windows Update service and right-click on it.
   • Choose 'Stop' from the menu.
   • Open File Explorer and go to C:\Windows\SoftwareDistribution.
   • Delete all files and folders in the SoftwareDistribution folder.
   • Return to the Services window, right-click on the Windows Update service again.
   • Choose 'Start' from the menu.
4. Use the Office installation troubleshooter: Microsoft provides a troubleshooter to diagnose and fix Office installation issues. Download and run it from the Microsoft website.
5. Utilize the Office Deployment Tool: If none of the above steps work, try using the Office Deployment Tool for installing Office 2021. This tool allows you to customize the setup and can sometimes resolve errors. Download the Office Deployment Tool from the Microsoft website and follow the instructions.